Privacy Policy

BMLoyalty.com is the portal for BML Bank’s loyalty program where the bank’s card holders can check and redeem their accumulated points.

While you are using this service, we want to be clear on how we are using the information provided on this portal and the ways in which you can protect your privacy.

 a.  Information we collect

We collect the personal information that you have filled during the registration process, which can be used to identify you on our system (e.g. your name, email address, phone number, date of birth, address, etc.); we will limit the information we collect to what we need for the purposes listed in section ‘b’ hereunder.

We also collect the pages you have visited, and the products you showed interest with.

 b.  How we use the information we collect

The information we collect are used mainly to personalize your experience, based on your accumulated points and the way you are spending them.We use these information within this loyalty program, for marketing of products and services that might be of your interest.

We may also use the information for cross selling purposes through BML Bank network only.

 c.  How we protect your information

We do implement various security measures to ensure the confidentiality of the personal information saved on our system.

We are using SSL encryption to ensure that the exchanged information between your computer/phone and our system are encrypted and cannot be intercepted by any third party.

Access to your account is only feasible by providing correct username (can be your mobile number, email address or your reference number at BMLoyalty.com) and a Personal Identification Number (PIN) consisting of four digits. This PIN is kept private and no one has access to it, even BML Bank employees.In case of three consecutive wrong attempts, the account will be locked for a temporary period of time.

Upon redeeming your points, an SMS will be sent to your registered mobile number at BML Bank. Therefore, in case the registered number is changed, please do inform the nearest BML Bank branch.

We recommend that you do not disclose your PIN to any party and keep it confidential. BML Bank is not liable for any direct or indirect damage or loss sustained by your from any illegal or wrongful use of it.

All companies that we deal with are bound with the banking secrecy law and may not use the information for any unauthorized purposes.

 d.  Use of Cookie

Cookies are small files that a website transfers to your phone or computer’s hard drive through your web browser (if allowed – usually web browsers allow the use of cookies by default) that enables the sites’ systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your cart thatyou wish to redeem, and to understand and save your preferences for future visits.

 e.  Links to external websites

We may sometimes include links to other legitimate sites or services that are not under the administration of BML Bank. These sites have different privacy policy and we encourage you to read their privacy policies, as we not reliable for the activities performed there. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites.

 f.  What are your responsibilities

You should always access BMLoyalty.com through the below means:

  1. By typing the site’s address in the address bar of your internet browser
  2. If the site’s address is saved under your favorite menu, then by clicking on this shortcut
  3. Through the link registered on the official site of BML Bank [www.bml.com.lb]

We advise you not to access the BMLoyalty.com through a hyperlink from the internet or through a received email, as it might be bogus.

If you are accessing the portal from a public computer, make sure to log off from the session and close the internet browser; as an added security measure, you can also delete the temporary files from the computer. In case you suspect that someone observed your PIN, we advise you to change it immediately from a trusted computer or phone.

In case you change your mobile number, we encourage you to contact your branch, as all the notifications are sent to the registered phone in our systems.

 g.  Privacy Policy modifications and updated

As changes may be introduced to the portal, due to launching new features or if deemed necessary, the privacy policy might be modified to reflect these changes. Therefore you are encouraged to frequently visit the privacy policy section in order to be updated about the changes.

The Privacy Policy may also be amended as required by law in specific countries and jurisdictions.

You agree to revisit this page regularly and your continued access to or use of this site will mean that you agree to the changes.